Shipping Information
At NovaPulse, we aim to get your order to you as quickly as possible. Here's everything you need to know about our shipping options.
UK Delivery
- Standard Shipping: 3–5 business days
- Express Shipping (DHL / FedEx): 1–2 business days
- Free Shipping: Available on all orders via our standard fulfilment service
International Delivery
- Standard International: 7–14 business days
- Express International (DHL / FedEx): 3–5 business days
Order Processing
Orders are processed within 1–2 business days after payment is confirmed. You will receive a dispatch confirmation email with a tracking number once your order has been shipped.
Tracking Your Order
All orders include tracking. Once dispatched, check your email for your tracking link. If you have not received tracking information within 3 business days, please contact us.
Customs & Import Duties
For international orders, customs duties and import taxes may apply depending on your country. These charges are the responsibility of the customer and are not included in our prices.
Questions?
If you have any questions about your shipment, please visit our Contact page and we'll be happy to help.